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Our Team

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Derek Dunn has has been a licensed REALTOR for more than 8 years and has been with Keller Williams for 5 Years and he is the Team Leader of The Derek Dunn Team. He is also apart of the KW Laguna Leadership Council (ALC) and KW Mentorship Program. Derek has lived in North and South Orange County and has a deep knowledge of the surrounding communities and neighborhoods. Amongst other things, Derek has a background in Management, Training and HR Development and a vast experience working with people. In his spare time, Derek enjoys riding his Harley Davidson, playing golf, serving in his Church, and spending time with his family.

Derek is a strong negotiator and his vast experience in the real estate industry enables him to analyze various residential and commercial transactions with a systematic and comprehensive business strategy. Derek prides himself in being conscientious and perceptive; constantly monitoring current market trends, potential opportunities and risks.
Derek believes listening to his clients is an important part of the process, whether you are buying or selling property. Understanding your specific needs, budget and time frame allows him to provide you with a listing of properties that best fits your requirements. Derek will utilize the latest technologies, market research and business strategies to exceed your expectations


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Heather Morrow is a real estate agent specializing in the South Orange County area. Heather is here to help you through every step of the way. Whether you are buying or selling, she will work with you to ensure the process is seamless and successful. She is trustworthy and has a strong work ethic. Assuring her clients' happiness is a top priority.

Prior to obtaining her real estate license, Heather was in property management for ten years and a successful business owner. Heather has lived in Orange County for over forty years. Her knowledge of the area is extensive. Heather joined Keller Williams Laguna in December 2022. Working with her luxury status team is an exciting endeavor for her.

When Heather is not working; she enjoys spending time with her three daughters, exercising, hiking, and visiting local restaurants.

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Having spent almost 30 years helping people love where they live, Valerie is a partner with the premier Orange County real estate team, Keller Williams Cesi Pagano & Associates, to continue that passion. Having successfully overseen the
management of over 150 communities in Orange County totaling over 50,000 homes, it is Valerie’s life’s work to help people maximize their real estate investments along with finding families their dream home in
any stage of their lives.

A master at contract negotiations, client relations and strong business acumen, Valerie is committed to meeting her client’s real estate needs. Her vast experience as an executive leader in the community management, construction, and business coaching industries makes her skills a valuable asset for anyone looking to buy or sell property. Valerie is well known for her high energy, tenacity, thoroughness, and ability to swiftly get the job done personally and through her team.

Valerie has a bachelor’s in Business Administration with a minor in Hospitality from Florida State University. She volunteers for her church’s Cancer Outreach Ministry, is a volunteer business coach with Executive Coaches of Orange County and enjoys reading, running, yoga, traveling and pretty much anything outdoors.

One of her favorite quotes is, “Success is simple. Do what’s right, the right way, at the right time.”

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35+ Years Business Owner
20+ Years School Registrar/Administrative Assistant
4+ Years Real Estate
2+ Years with The ZTeam at Keller Williams
Married 35+ Years – Mother of Two

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A dynamic real estate professional with an intuitive approach to business, Cesi Pagano has proven to be a dominating force in the real estate market.  Her education, experience, and international background allow her to successfully connect with a range of individuals at every level of real estate, and her unwavering determination has propelled her–and her clientele–to consistent success.

After earning a degree in Architecture with a minor in Interior Design from Cal Poly Pomona, Cesi reevaluated her career options.  While she’s always had a passion for homes, she initially intended to forge a professional path as an architect; a career opportunity with a highly respected home builder changed her course and helped initiate her career as a successful real estate agent. While working with various home builders, Cesi gained tremendous knowledge and experience working closely with top advertising companies and design/staging companies to attract buyers to various new home communities.  During her career in new home sales, Cesi learned to provide superior customer service and was extensively trained in negotiation, marketing, and home-staging skills.  Cesi has also attained several distinguished designations and certifications which connotes a higher level of experience, education, and accountability.

Cesi has earned a reputation as one of the most trusted and respected members of the real estate community.  Her determination is tempered with a natural sense of eloquence and grace.  Her dynamism has earned the interest of clients and colleagues alike.  Though Cesi is now an elite agent in the resale market, she is still very much a sought-after consultant in the new home industry.  Cesi continues to work with builders and as a listing agent for thriving clientele while leading a group of professionals who comprise Cesi Pagano & Associates.

Backed by the tremendous resources of Keller Williams Realty, an invitation-only company, Cesi Pagano & Associates are focused on their clients’ needs and satisfaction. Since 1986, Cesi has proven to be one of the most successful realtors in the industry with multi-million dollar sales volumes yearly.  She has been awarded and honored by the real estate industry for her outstanding sales achievements, professionalism and customer satisfaction.

Cesi Pagano’s successful career is attributed to her tenacity to provide successful results and unsurpassed customer service to her clients.  When working with sellers, it is important to Cesi that her clients’ property receives maximum exposure to achieve the highest selling price.  When working with buyers, it is important to her that she finds her buyers’ dream home at the best possible value.  Her dedication and commitment to her valued clients and career are unparalleled in the industry.

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Reza is a Realtor who prides himself on following his core values and integrity at all times. He always puts his client's needs first, and performs with their best interest in mind. Reza handles each transaction with honesty and his full commitment, and communication. Reza also leads The Reza Shirangi Team, a group of agents that follow their passion with dedication, strong focus and a desire to succeed. With over 1,000 closed transactions in his career and over 20 years experience in the Real Estate industry, it's easy to see why Reza consistently ranks as a top selling agent in the Orange County area.

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Melissa brings 20 years of experience to the team including real estate sales, escrow, mortgage lending, real estate acquisitions, and bank owned properties. Melissa also holds a Bachelor's degree in Business with concentrations in Finance and Real Estate. Melissa's goal is to work with buyers and sellers to guide them through the paperwork process and ensure the process is as seamless as possible.

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I am grateful to have grown up in a traditional American family environment. My parents were the best role models and I constantly strive to emulate them. My dad was a General Contractor, so I naturally gravitated towards real estate. I am a detail-oriented, goal-driven person, who strives for efficiency, value, and honestly earned success. I have an appetite for business challenges and my goal is to provide the highest level of customer service. I want to provide my clients with exactly what they expect, persistence, dedication and results!

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Natalie Peraza has had the privilege to grow up around two successful real estate agents as parents. Being fluent in English and Spanish, she has acquired a very profound set of knowledge throughout her life. Natalie is always in search of her clients best interest, and to create a life long relationship with her clients.

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Andrew studied at University of California, Irvine. In the 20 years since then, he has operated his family’s South Orange County business, where he learned the art of exceeding client’s needs. He has established close relationships with many local businessmen and seasoned realtors who he collaborates with to successfully complete real estate deals. Reach out to Andrew to discover how he can support you with your home realty needs and if he’s the right fit for you. You’ve got Andrew’s commitment that he’ll work tirelessly to get the best deal possible for you—negotiating as passionately for you as he would for his own family.

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Victoria Tupu has a vast knowledge of Rancho Santa Margarita and the surrounding area; she demonstrates the highest level of integrity and commitment. She believes that your home is your sanctuary and should be treated as such, whether you are buying your first home or seeking that dream retirement resident. She understands that your home is more than just a place to live, it's where you make long-lasting memories. Her dedication will be to help her clients navigate the often-challenging home buying and selling process, with the result only being a wonderful experience. Victoria holds a Business Administration Degree in Human Resource Management. When you combine Victoria’s real estate experience with her extensive training and background in Human Relations her clients always win.

When she is not busy helping her clients, she enjoys volunteering at her church and other outreach organizations for the homeless & food drives for families in need, with her husband Archie and her daughter Georgetta. She also enjoys hiking and spending time at the beach with their two fur babies Otto & Rambi.

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An exceptionally well-connected, 4th generation real estate agent with 20 years of professional experience, Matt Clements brings an incredible breadth of industry knowledge, a proven track record of success and a glowing reputation to his role at Keller Williams Luxury International in his hometown of Laguna Niguel, Calif. To date, his sales volume exceeds $85 million in CA residential home sales.

Founder of the Orange County Young Professionals Network, author of the Young Professionals Network Playbook and CEO of The Clements Group, Matt has a stellar commitment and interest in both the local real estate realm and the industry on a national level.

Matt was President for the Orange County REALTORS®, the largest REALTOR® association in California, with over 17,000 members. He is also the youngest person to ever hold this elected office. Previously, in 2016, he served as Chairman of the California Association of REALTORS® Young Professionals Network (C.A.R. YPN), when the group won the YPN State Network of the Year. Matt has also served several years in leadership on the committees of Legislative, Land Use, Business Technology, Professional Development, and the Young Professionals for C.A.R. Simply, Matt won the biggest award for the Young Professionals Network issued by the National Association of Realtors, and authored the YPN Playbook and sat on N.A.R.’s YPN advisory board representing California, Hawaii & Guam. His role still includes meeting with members of Congress and state legislators to discuss current and proposed real estate-related legislation— lawmakers often consider Matt’s insight when weighing their decisions. Born and raised in Laguna Niguel, Matt is a devoted L.A. Dodgers fan and L.A. Lakers fan, he also competed as a professional athlete — a pro surfer — and competed internationally on the world surf tour between 1994 and 2000 before getting involved with the family business in 2001.

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15 years of customer service in my family business drove me to get into real estate. I have a passion to help people. My honesty, integrity and communication help me to connect with each and every person I meet. I have a talent for connecting with individuals, which enables me to build long term relationships in this business. Exceptional quality service is always my goal.

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Victoria is an accomplished and experienced Real Estate Broker, based in Laguna Niguel, CA.  With over 20 years’ experience in real estate, her professional background and diverse skillset in multiple areas in real estate make her an asset to any client seeking to buy or sell a property.

Victoria superior client service to every transaction, allows her to assist her clients in making smart decisions that align with their personal real estate goals. Her local market knowledge, integrity, and patience will ensure her clients receive personalized guidance to make home buying or selling a seamless and enjoyable experience.  Her commitment to making a difference in the lives of others is a testament to her compassionate and caring nature.

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A trusted real estate expert and local specialist serving Orange County communities, Martha Haecherl is committed to providing best-in-class customer service and outstanding performance to each and every one of her clients.

Martha’s fierce work ethic and passion for real estate have quickly proven her a natural in the business, demonstrating to those who know her that it’s never too late to achieve your dreams. Never one to settle, Martha is committed to securing the highest possible price for sellers and the best possible price for buyers, backed by up-to-date market analytics and data-driven decisions.

Prior to obtaining her real estate license, Martha spent many years at Verizon Wireless headquarters in Irvine, California, working across various business functions, including marketing management and legal mitigation. Martha’s years of marketing, legal and customer communications at the corporate level provided her with invaluable experience as she worked to represent the company and brand in the most honest, reputable, and cost-effective ways, preparing her well for the client-focused career in real estate that would come next.

A native of Lima, Peru, fluent in English and Spanish, Martha has lived in the U.S. for more than 30 years and earned her B.S. in Business Administration with a marketing focus from California State University, Long Beach. When she’s not working or spending time with her husband, Larry, and two beautiful children, Grace and Noah, Martha enjoys exercise, the beauty and serenity of the ocean, and of course, watching HGTV.

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Delfina was born and raised in beautiful Southern California. She received degrees from both CSUSB and University of Redlands. She resides in the Rancho Santa Margarita area with her husband and two girls where she loves to volunteer with her daughters cheer, music and Girl Scout activities. Being a resident of South Orange County for almost 20 years, Delfina has a vast knowledge of residential areas, local resources, schools and a network of vendors to ease any of her clients needs.

Specializing in residential real estate, she also has purchased, renovated, rented and sold her own properties throughout the area. Her extensive real estate knowledge brings value to homebuyers, investors, sellers and families alike. Now partnered with Keller Williams Realty in Laguna Niguel, she is backed by an amazing team of professionals who can provide legal support, workshops, updated real estate law information, an excellent escrow company, experienced title reps and reputable lenders to help her clients, purchase, sell, lease or invest in properties.

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Katlyn is a new agent, determined to succeed in Real Estate. In addition to being a Real Estate Agent she is also a Paralegal at a Civil Rights Law Firm. Working at the law firm has given Katlyn experience with exceptional customer service skills as well as multitasking. One of her top priorities is making sure clients feel safe, comfortable, and secure throughout the entire home buying/selling process. In addition to her two careers Katlyn enjoys spending time with her husband and two young daughters hiking, going to classic car shows, and walking their two golden retrievers.

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My name is Chuck Harper. I have been married to my wife for 34 years and we have two boys Tyler 32 and Hayden 30 who also live here in Orange County.

Prior to real estate I spent 35 years in the hospitality industry in sales and moved up to the position of General Manager for world class brands like Ritz-Carlton, Marriott, Sheraton. In addition, I held the position of Vice President of Sales/Marketing for Pelican Hill Resort, Auto Club and Insurance Company of Missouri and the St. Louis Convention and Visitors Commission. With my extensive service experience, I found real estate to be an easy transition.

I have been with Keller Williams since 2017 and proud to say that I was rookie of the year for San Diego and Orange County. Shortly after, I decide to join the Z TEAM consisting of 8 highly experienced members representing over 100 years of real estate experience.

Over the years I have helped many sellers and buyers, but I have found that my real niche and success has come from helping first-time buyers I meet at open houses. Nothing is more satisfying than seeing first-time home buyers move into their first home!

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OC Real Estate Expert
25 years of Professional Negotiations
USMC Veteran - Athletic Coach
Married 24 years, Father of 3
[email protected]

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30 Years + Experience
OC Real Estate Expert & Negotiating Pro
Highest Home Sale $11.5 Million
USC Marshall Business School Graduate
Trainer - Community Leader - Father
[email protected]

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10 Years + Contract Manager
10 Years + Business Operations
DRE License # 02141431
Specialize in implementing Process Efficiency
Self Motivated - Team Driven - Athlete

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Tami started selling real estate in 1999. She initially began training on a team preparing purchase and sale contracts, obtaining listings, and preparing investor market analysis. Soon after she started purchasing and managing her own investment properties. With her father being in the building industry, she would either keep a property as a rental or would remodel it and flip the property. She has held her real estate license in Nevada, Washington State, and California.

As an independent real estate agent she coordinates with home buyers, sellers, and investors, to attain their short term and long term goals. Tami provides real estate investment analysis, research and present home comparables. Preparing listing and sales contracts are an important aspect of her profession.

Tami is actively involved in the design of her marketing materials and liaison with photographers, home inspectors, appraisers, lenders , and escrow companies for optimal results for her clients. She personally accompanies buyers during visits to and inspections of property, advising clients on the suitability and value of homes they are visiting.

Tami has extensive experience in both resale and new construction home sales. Offering her home staging expertise has led to excellent customer rapport and successful closings.

She has served on Keller Williams Agent Leadership Counsel from 2006-2008. During which she taught a continuous class on new home construction. Throughout the years she has won awards for units closed, volume written, top % volume written for her office, and for her support in Keller Williams belief system “WI4C2TS” Win-Win, Integrity, Customers, Commitment, Communication, Creativity, Teamwork, Trust, Success.

Her goal has always been to develop honest, long term relationships with clients. Tami treats clients as family. She looks forward to working with you.

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As a California born native and a 40 year resident of South Orange County, Chris has a personal knowledge of our distinctive real estate market and has successfully worked as a Realtor® for Keller Williams Realty for almost 20 years, serving Orange and San Diego Counties.

With children of her own, Chris is highly knowledgeable about the schools, recreation, and entertainment within the community. Involvement in community service is a vital component of Chris’s life and a pleasure for her to be able to carry out. From numerous youth sports teams and school volunteerism to Girl Scouting, Explorers, and special needs adult groups, you’ll find Chris in touch with the needs of the community.

Chris considers real estate as much more than purely buying and selling a home, it is about building trust and establishing long term relationships to facilitate sound real estate decisions. She lives her life with high standards of honesty and commitment to integrity in all things. She uses her hard work, perseverance, and dedication with the result of win-win outcomes for all. Chris sees these qualities as what sets her apart from other Realtors® and provides her with satisfied lifetime clients.

Chris is committed to promoting professionalism through her continuous pursuit of ongoing education, allowing her to stay on the cutting edge of the most current real estate trends.

Chris is a Professional Real Estate Consultant, and in so doing takes the time to understand your wants and needs. She listens with understanding, trying to put herself in your shoes, and thinking from your insight. Only then does she offer her counsel to your specific needs.

Chris’s Professional Qualifications and Experience. . .

  • A.S. Real Estate Sales/Broker and Escrow
  • Licensed California Real Estate Salesperson
  • National Association of Realtors
  • California Association of Realtors
  • Orange County Board of Realtors
  • Southern California Multiple Listing Service

Chris’s Guarantee as your Real Estate Consultant. . .

  • I will take the necessary time to thoroughly understand your real estate needs and wants to develop a plan of action specific to your goals. I will educate you as necessary in order to facilitate sound business decisions.
  • I will keep you updated and informed during the transaction process.
  • I will protect your interests above all other parties throughout your real estate transaction.
  • I will assure the timeliness and correctness of all paperwork.
  • I will continually seek feedback from you to assure your satisfaction.
  • I will respond to and work to resolve all problems and issues promptly.
  • I will consistently provide value-added services.

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Our Staff

35+ Years Business Owner/Contractor
35+ Years Real Estate
2+ Years Z Team at Keller Williams
Customer Service Specialist
Southern California Native
Problem Solver

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I moved to California in 1998. I have been a Mission Viejo Resident for over 23 years. During this time I have gathered an extensive knowledge about all the Orange County cities. I have extended this knowledge by being part of multiple organizations, like Chambers of Commerce, Orange County Board of Realtors, Women Councils for Realtors and many volunteered time in local schools, AYSO soccer teams, Volleyball and Nadadores Swimming Club. The columniation of my involvement and efforts make me uniquely capable as a liaison to the resources and information you need to make your next critical real estate decision.

While my career as a realtor since 2001 has provided me the most vivid and applicable experience, my education and prior professional experience can also grant my clients confidence should they choose to utilize my services as their realtor?

After graduating with a B.S. degree in Nutrition, I decided to take many classes in Business and Accounting. I have learned the key to a successful transaction is communication. I learned to appreciate and respect the importance and concomitant emotion connected with each transaction and make sure all parties achieve their goals. While I hope my clients would endorse the quantitative success and results of their experience with me; you might be surprised to learn that most of my clients have also become some of my closest friends.

My promise to my clients is to put my 21 years of experience in Real Estate with my negotiation skills and education background to work for them and make sure they have a great real estate transaction. I take the stress off their shoulders and deliver a 5 star customer service.
I have a great team behind the scene that help me with my clients and make me look like a hero.

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